Parent FAQs

Whether it be the daunting initial search, the stressful immediate need, a long-term change or a seasonal option, Kid-Tastic has you covered with quality child care options. Kid-Tastic has local professional providers on stand-by anytime, anywhere at any price.

We're here to help

We want to make sure you have the most up-to-date information about Kid-Tastic and your parent account at your fingertips. Our FAQs have some of our most common topics, please browse our quick links below to see if you can find what you’re looking for.

Kid-Tastic doesn't offer any refunds after a payment has been processed. All funds are distributed to the child care provider instantly. In order to receive a refund you must reach out to the provider you previously selected. Please check your email after your cancellation for additional details and provider contact information. Providers are aware of Kid-Tastic's refund policy, so will be expecting your inquiry.

Download

Download the Kid-Tastic App on Google Play or the Apple App store and begin your search for trusted providers in your area.

Profile

Create a profile for your whole family complete with specific details on each child, special needs and emergency contacts.

Search

Search for care providers in your area or where you’ll be traveling to next. Filter by what is most important to your family.

Schedule

Find instant child care options for last minute plans or long term stays. Create a custom schedule for each child in your family.

When child care situations change, having a fall back can be a life saver.

Kid-Tastic is your trusted go-to resource to make any parent a hero when it comes to the needs of their children.